PCL - Cruise Director

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 
 
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 
 
As a Cruise Director, you will create lasting memories by leading, mentoring, and developing a diverse Cruise Staff team to consistently deliver a guest experience that embraces experiential ownership and aligns with our brand standards.


Key responsabilIties

  • The Cruise Director oversees the monitoring and resolution of all issues affecting the entertainment product and the passenger's cruise experience.
    They regularly interact with passengers and ensure excellent delivery of the entertainment experience during embarkation, disembarkation and tender operations to delight and serve every passenger.
  • Cruise Director consistently delivers all entertainment products, including youth and teen programs, passenger programs, on-board media, enrichment programs, production services, music services, guest entertainers and creative entertainment.
    They regularly oversee the activities, assignments and projects of the shipboard entertainment managers.  
  • Cruise Directors plan daily event schedules with the Customer Service Director to maximise passenger access to and awareness of all shipboard activities, including entertainment and revenue/non-revenue events.
    They identify and implement the most effective way to communicate all promotions and conduct regular staff meetings with entertainment managers to communicate policies, discuss issues and coordinate solutions.
  • Cruise Director Reviews strategies to find cost efficiencies, monitors operational standards, manning levels, rotations, etc. to identify cost saving opportunities without compromising product standards.

SKILLS, KNOWLEDGE & EXPERTISE

  • Minimum of 1 year's work experience in a high-volume butchery environment.
  • Knowledge of basic meat and fish preparation, presentation and preservation.
  • Basic knowledge of health and hygiene regulations and procedures.
  • Ability to organise and complete work to deadlines.
  • Fluency in English, both written and spoken.
  • Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests. 
  • Motivation to excel in all aspects of job duties and responsibilities. 
  • Personable communicator with outstanding social skills and a warm, friendly, and caring personality. 
  • Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.


BENEFITS

Princess Cruises offers many benefits. This position is afforded comfortable, shared cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. 

Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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BE ADVISED

Horizon Quest Agency is not affiliated with any cruise line hiring partners. Our aim is to assist friends and families seeking new careers on cruise ships. Additionally, we do not require anyone or any of our clients to pay for job opportunity listings on our website. However, fees for CV writing and other professional services are necessary to support our operations, as we are not a charity.

Job Department: Galley 

Workplace Type: Onsite

Reporting to: Entertainment Director

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hiring process

application : Once we've received your application, a member of our Ambassador team will review it carefully.  We'll schedule a chat if it looks like we may have a potential match.

Talent Acquisition Interview : You'll chat with a member of our Talent Acquisition (Recruiting) team to discuss your skills, experience, and ambitions in more detail.

Conditional Offer : If it looks like we have a fit, we'll extend a conditional offer of employment. This means that we'd like to move forward with placement but there are a few administrative details we need to verify first. This includes, but isn't necessarily limited to, possession of a valid passport and travel documents (including necessary visas), a valid Medical Fitness Certificate, and required Certificates of Competency (and/or training); as well as successful completion of background and reference checks. We'll be here to support you along the way during onboarding.

Document Review: This is where we work with you to collect and verify all documents/requirements outlined in the Conditional Offer (so we can get you ready for placement!).

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